Refund and Returns Policy

Refunds

ImperialMarbleArt does not offer refunds.
We do not provide refunds or replacements for products that show signs of normal wear and tear, improper use, mishandling, neglect, or failure to follow the recommended care guidelines.

Any concerns raised will be assessed, and we will proceed with a repair or replacement at our discretion, depending on the nature of the issue.

Returns

All product listings on our website are created with accurate details, including essential specifications, images, dimensions, and descriptions to help you make an informed decision.

Because each item is handcrafted and made to order, we do not accept returns, exchanges, or provide refunds for change of mind or incorrect purchases, in accordance with Australian Consumer Law.

Please review all product information carefully before placing your order.